Question and Answers

How does your process work?
Calsaway uses a Reverse Osmosis filtration system that removes all impurities from the water that passes through the membranes. This type of system is similar to under sink units installed in many homes for pure drinking water.

How long does it take?
Every pool is different. The time it takes is dependent on the size of the pool and the levels of minerals in your water. Typically a 10,000 gal pool would take between 6 and 10 hours depending on initial water quality.

How long does it last?
Calsaway recommends filtering your pool every two or three years to insure a buildup of harmful minerals will not damage your pool and equipment.

What is the difference between the Calsaway process and draining?
The biggest impact of choosing Calsaway is on the environment. By using Calsaway we typically retain between 60 and 80 percent of the water lessening the impact on our limited water reserves. Calsaway also offers better water quality than tap water of many municipalities in the phoenix area.

Will this get rid of that white line on my tile?
No. We treat the water not the liner or tile of your pool. However we do offer bead blasting to remove calcium buildup on tile, rocks and spillovers. The Calsaway process will help prevent those unsightly lines from coming back.

Why do the mineral levels in my pool rise?
As water evaporates the minerals are left behind. Keeping your pool level up requires the addition of more mineral laden water that will also evaporate and leave the minerals behind. This cycle continues until your pool water is overrun with hardness minerals and chemicals to combat them.

Should I drain my pool?
The Calsaway process eliminates the need to drain your pool for hard water or “chemical lock”. There are other reasons that you may need to drain your pool. If you need to do repairs to your liner or bottom drain, install pop-ups or any other renovations draining may be necessary.